Legal Notice

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Bergfreunde GmbH
Managing Directors: Ronny Höhn, Matthias Gebhard

Return address

Please send your return to the following address:

Alpinetrek
Century Logistics
Saxham Business Park
Little Saxham
Bury St Edmunds
Suffolk
IP28 6RX

(Please do not send the goods via a payment on delivery service as we will deduct any cost from your refund.
Please note: If you send your return to our warehouse in Germany, you will need to attach export documents to the parcel. Otherwise, we will not receive or be able to process your return.)

Company headquarters

Bahnhofstr. 26
72138 Kirchentellinsfurt
Germany

Phone: 03 33 33 67058

Email: service@alpinetrek.co.uk

Company headquarters: Kirchentellinsfurt
Registry court and und commercial register number:
Commercial Registry Court Stuttgart
Registration Number: HRB 382746
VAT ID: GB213306947

Comply Direct No.: CD01/01253

Responsible person for the content of the web site and responsible editor in accordance with § 5 TMG (German Telemedia Act): Matthias Gebhard

Arbitration
Online dispute resolution in accordance with Article 14 Section 1 ODR-VO: The European Commission offers an online platform for dispute resolution (ODR), which can be accessed via https://ec.europa.eu/consumers/odr/.
We always do our best to mutually resolve any disagreements with the customers that arise from existing contracts. However we would like to point out that we are not obliged to take part in a consumer arbitration process (in accordance with VSBG) and also unfortunately don't offer participation in such a process to our customers.

Image material source:
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