Delivery and payment

Once your order is on its way it will get to you via the shortest possible route without any hassle for you! That means: Our logistics team will process your order as quickly as possible. And all this will happen at a fair price with no hidden costs!
This means that our logistics team will usually process your order within one day, provided that all items are in stock. On average, it takes 7-9 working days for your package to reach you.

It can take longer to ship orders containing special items (e.g. tents, mountaineering backpacks, crash pads, walking sticks, sleeping bags, electronics and liquids) because these products are stored separately and manually packed.

Shipping to Northern Ireland, Isle of Man, the Channel Islands, BFPO regions and the Scottish highlands and islands is unfortunately not possible at the present time. We are working on a post-Brexit solution for those regions.

Our shipping costs at a glance

You will not have to deal with customs after ordering from Alpinetrek. We’ll take care of the whole customs process and deliver your parcel cleared of customs directly to your doorstep.

What's best about our shipping costs? Most of the time there won't be any! Why? We offer free delivery to the UK from an order value of only £75!

Shipping country Shipping costs
United Kingdom £3.99
for oder values under £75
Free delivery
for order values of £75 or more

Payment Methods

We want to make your shopping experience as easy as possible. There are no hidden 'service charges'.

Our payment methods at a glance

Notes Differing delivery address
Credit card
(up to £1500)

We accept Visa, Mastercard, Diners/Discover and American Express.

Debit card
(up to £1500)

We accept Visa Debit, Visa Electron and Maestro.

PayPal You will be automatically forwarded to during the order process.

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